What We Collect and Why We Use It
We collect three categories of information. First, account registration data — your name, email address, date of birth and the mobile number you use to receive OTP verification. Second, payment data — when you deposit via bKash, Nagad or Rocket, we record the transaction reference, the
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wallet number used and the amount, so we can match your account wallet and resolve any payment queries quickly. Third, device and session data — the browser type, device model and IP address associated with each login, which helps us detect unusual access and keep your
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account safe from unauthorised use. We do not store your full bKash PIN or Nagad mobile banking credentials; those are processed entirely within the respective wallet apps. We may also use cookies and local browser storage to remember your session state so you do not have
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to log in again every time you return on the same device. All of this data is used strictly to operate your account, process withdrawals, run identity checks where required, and respond to your support requests. We do not sell, rent or trade your personal information
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to unrelated third parties. Whether this policy applies to you depends on your local law and the eligible regions we serve — if you are accessing from a jurisdiction where this service is unavailable, you should not proceed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.